AnonymousSenior director customer service and business development at Philips
A partner who gets it - our success is theirs!A partner in every way- from uncovering customer unmet needs to innovative insights on possible offerings to the translation in a meaningful way for our customers leading to an increase in our customer experience and business results. A partner who applies expertise to what is needed in the different projects we worked on. They go above and beyond to support our success. We were so satisfied with them that we had them support intense research with our customer on our behalf.
Got insights of our workforce which we else would never haveStoryline gave us unique insight in our workforce when we went through a massive transformation. Their approach created a trust relationship with our people to open up and share their feedback on the change. The way Storyline shared these insights were as I never saw before. They told a true story that allowed us to get closer to our people, act on it and improve the change journey.
The way we cooperated with Storyline was very professional, pleasant and we got a of value out of the exercise.