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Macquarium

Agency Details
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Core Services
Customer Experience
Industry Experiences
Airlines/Aviation
Banking
Business Supplies and Equipment
Consumer Services
Financial Services
Oil & Energy
Restaurants
Sports
Utilities
Rating
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Agency Demographics
Agency Size
50 - 100
Audience Specialty
Partners With Other Agencies
B2B
B2C
B2E
Affiliation
Independent
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A Customer Experience Agency.

Helping clients transform and grow their businesses using empathy and behavioral intent. Macquarium, Inc. helps our clients create transformative customer experiences for a digital world. Our design thinking approach delivers both customer and business success by exploring the common ground between customer needs and business objectives to inspire innovative customer experiences. We help you uncover insights by bringing empathy, know-how, creativity and curious minds to the planning table. We help you select the technology platforms to enable your digital self-service and automation capabilities. Then we activate your digital platforms with insights-driven experiences to drive engagement, conversion, and loyalty. Our team ensures that goals are established, metrics clearly defined and that the appropriate tracking mechanisms are in place to test and optimize against. We also offer data and insight driven experience optimization services. Services include: o Research & Insights o Competitive Analysis o Customer Journey Mapping o Service Design o Customer Experience Strategy o Assessment, Planning, and Roadmaps o Digital Marketing, Product & Service Experiences o E-commerce and Product Information Management Platforms o Workforce Enablement & Portals o Marketing Automation Content, and Personalization Platforms o Launch Planning and Execution o Demand Generation Strategies o Content Marketing Strategy and Production o Next-gen Loyalty Programs o Analytics Set-Up and Measurement o Experience Testing and Optimization Over the past 26 years, we have worked with regional and national brands such as NCR, First Advantage, Worldpay, Alabama Power, Orkin, Mercedes-Benz Stadium, Lowes, Recall, Cummins, Agilysis, Krispy Kreme Donuts, Georgia Natural Gas, and more.

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Visit us online @ http://www.macquarium.com

Primary Location

1800 Peachtree Street NW, Atlanta, GA, United States, 30309

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