Project Overview
We worked with a large SaaS cloud management platform (CMP) company that provided cost and resource performance in multi-cloud environments. The main challenges they faced were anomalies and usability issues in the platform, complex and unpredictable nature of bills and costs, and the market’s ignorance to differentiate between CMP and cloud vendors. To solve for this Momentum performed competitive usability assessments, facilitated three phases of user research and surveys, and leveraged strategy sessions to drive informed design of the Cost Management experience.
The team successfully simplified intricate operational and financial dimensions into an intuitive yet comprehensive design; helping users accurately track and effectively optimize the cost and cloud usage regardless of the users’ analytical experience.Client
Cloud Services Provider